Back in the box. Better yet, don’t leave
May 4th, 2009 | 1 Comment
A few years back, Douglas Rushkoff wrote a book called Get Back in the Box: Innovation from the Inside Out. In an article in Fast Company, he posited that most companies would benefit from sticking to their core competencies. Key line:
“It’s as if companies can’t fathom that the most powerful link they have with their customers is their products themselves.”
Some examples he cites:
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Volkswagen of America abandoning minimalist “people’s” cars for luxury sedans and SUVs. I’d add Porsche to the list for its foray into SUV land.
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The dubious wisdom of Hardee’s running a commercial featuring Paris Hilton eating one of its burgers while washing a car.
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The ex-CEO of the Gap focusing not on the clothes themselves, but on a hugely expensive, untargeted ad campaign.
A recent example is Noilly Prat. The venerable vermouth maker is reportedly changing its U.S. formula in an effort to gain traction as a standalone, light alcohol drink. Here’s what one expert said about Noilly Prat’s importance to the martini:
“Noilly Prat is a necessary component of a dry martini. Without it you can make a Sidecar, a Gimlet, a White Lady, or a gin and bitters, but you cannot make a dry martini.” — W. Somerset Maugham (1958)
Now, Noilly Prat, the perfect Tonto, the Robin of alcohol, the quintessential wing man, wants to go solo. Note to NP: Before doing anything rash, think Art Garfunkel. Think John Oates. Return to the box and jump back in. Quickly, before too many people notice.